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The new model of customer service for jobseekers

The services of unemployed jobseeker will change from May 2022. From May onwards, the new customer service model will be introduced simultaneously in all TE offices and municipalities included in the local government pilots. As a result of the change, jobseekers will be offered a more individual and personalised service. This affects the customer's everyday life in several ways: face-to-face meetings with their own responsible officer increase and are arranged more frequently than before. In addition, the jobseeker's job search obligation and the consequences are reduced.

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OsaajaKS-uraohjaaja tapaa asiakkaita verkossa keskiviikkoisin

Draft report on cultural investment presented to Jyväskylä City Council

10.02.2020

The Heart of Jyväskylä project was presented to the Jyväskylä City Council on 3 February. The Heart of Jyväskylä project was set up to create a master plan for cultural investment in the city. The master plan will cover the potential development of a new music venue, as well as the significant refurbishment and new development that will be required across the city’s cultural infrastructure in the coming years. The first version of the draft report was presented to the city council by Heart of Jyväskylä project manager Janne Viitamies. A final report on the investment required is due to be published in March 2020.

The document will set out a number of alternative scenarios for re-thinking the way the city’s cultural services are run and proposes an action pla

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