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A service voucher is one way of organizing the municipality's statutory social and health care services. Getting a service voucher requires an assessment of the need for care or services, as well as a service decision or referral. After receiving the service voucher decision, the customer selects the service provider, and agrees to purchase the service with a service producer of their choice approved by the city. The use of service vouchers is regulated by the Act on Social and Health Care Service Vouchers (569/2009).

Depending on the value of the procurement, invitations to tender published by the City of Jyväskylä can be found on various electronic channels:
- HILMA Public procurement notification channel (procurements exceeding the national threshold provided by the Public Procurement Act)
- Small Purchasing Service (Small Purchases)
- The Supplier Portal
See the City of Jyväskylä's upcoming calls for tender (in Finnish)
See the ongoing and upcoming calls for tender of the Hansel Oy

In its procurements, the City of Jyväskylä complies with public procurement legislation and the city's own guidelines, such as the administrative regulations and the procurement guidelines.
The City of Jyväskylä's tendering services acts as a consulting expert organisation for the city service sectors, and public utility companies. In addition, it is responsible for the centralised procurement of goods and services by the City of Jyväskylä, i.e. the so-called joint procurement.
